Privacy Policy for Thready.shop

Last Updated: 28/08/2026

1. Introduction

Welcome to Thready.shop . We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at thready.shop (the "Site") or make a purchase from us.

By using our Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Site.

2. Information We Collect

2.1 Information You Provide to Us

We collect information you voluntarily provide when you:

• Create an account
• Place an order
• Sign up for our newsletter
• Contact customer support
• Leave a product review
• Participate in surveys or promotions

This information may include:

• Full name
• Email address
• Shipping and billing address
• Phone number
• Payment information (processed securely via third-party payment processors)
• Order history and preferences

2.2 Information Collected Automatically

When you visit our Site, we automatically collect certain information, including:

• IP address
• Browser type and version
• Device information
• Operating system
• Pages visited and time spent on the Site
• Referring website
• Cookies and similar tracking technologies (see Section 6)

2.3 Information from Third Parties

We may receive information about you from third parties, such as:

• Payment processors 
• Shipping and logistics partners
• Social media platforms (if you interact with us via social media)
• Marketing and analytics partners

3. How We Use Your Information

We use the information we collect for the following purposes:

• Order Fulfillment: Processing and shipping your orders, sending order confirmations, and handling returns/exchanges
• Account Management: Creating and maintaining your account
• Customer Support: Responding to inquiries and resolving issues
• Marketing: Sending promotional emails and newsletters (with your consent, where required)
• Site Improvement: Analyzing usage patterns to improve our Site and services
• Security: Detecting and preventing fraud, unauthorized access, and other illegal activities
• Legal Compliance: Complying with applicable laws, regulations, and legal processes

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

4.1 Service Providers

Third parties who perform services on our behalf, including:

• Payment processing companies
• Shipping and fulfillment partners
• Email marketing platforms
• Web hosting and analytics providers
• Customer service tools

4.2 Business Transfers

In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental regulation, or to protect our rights, property, or safety.

4.4 With Your Consent

We may share your information for other purposes with your explicit consent.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law (e.g., for tax or accounting purposes). Account information is generally retained until you request deletion or close your account.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Types of cookies we use include:

• Essential Cookies: Necessary for the Site to function (e.g., shopping cart)
• Performance Cookies: Help us understand how visitors use our Site
• Functional Cookies: Remember your preferences
• Advertising Cookies: Used to deliver relevant ads

You can control cookies through your browser settings. Disabling cookies may affect Site functionality.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request your data in a structured, machine-readable format
• Restriction/Objection: Request that we limit or stop processing your data

8. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our Site is not intended for individuals under the age of 16 (or the applicable age of consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will take steps to delete it.

11. International Data Transfers

If you are accessing our Site from outside Pakistan, please be aware that your information may be transferred to, stored, and processed in Pakistan or other countries where our servers or service providers are located.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Thready.shop Email: thethreadypk@gmail.com Phone: 03048666323